77anc Privacy Policy

This Privacy Policy ("Policy") describes how 77anc ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of users ("you", "Player") who access or use the 77anc website at https://77anc.io and all associated services. This Policy forms part of the 77anc Terms & Conditions. By registering an account or using the Service, you consent to the data practices described in this document.

1 Data Controller Information

77anc operates as the data controller for all personal information collected through the https://77anc.io platform and its associated services. As data controller, 77anc determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out lawfully, fairly, and in a transparent manner.

For all privacy-related enquiries, data subject requests, or complaints regarding the handling of your personal information, you may contact the 77anc Data Protection team. Contact details are provided in Section 14 of this Policy. 77anc aims to acknowledge all privacy-related correspondence within two business days (Bangladesh Standard Time, UTC+6).

2 Data We Collect

77anc collects personal data that is necessary to provide the Service, verify player identity, process financial transactions, prevent fraud, and meet applicable legal obligations. The categories of personal data we collect are as follows:

2.1 Account Registration Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — players must be 21 years or older)
• Residential address, including city, district, and postcode
• Email address and mobile phone number
• Username and encrypted password credentials

2.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued photo ID (national identity card, passport)
• Proof of residential address documents (utility bills, bank statements dated within three months)
• Proof of payment method ownership (screenshots of bKash, Nagad, Rocket accounts or bank account details matching your registered name)
• Selfie photographs taken for liveness verification where requested

2.3 Financial Transaction Data

• Deposit and withdrawal amounts in Bangladeshi Taka (৳)
• Payment method identifiers (mobile wallet numbers, partial card numbers, bank account references)
• Transaction timestamps, reference numbers, and status records
• Bonus and promotional offer usage history

2.4 Gameplay & Activity Data

• Betting history, game session logs, wagering amounts, and game outcomes
• Sports markets accessed and in-play betting activity (cricket, BPL, IPL, T20 matches)
• Login timestamps, session durations, and logout records
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Browser type, version, and operating system
• Device identifiers and screen resolution
• Pages visited on the 77anc platform, navigation paths, and click-stream data
• Referring URLs (the page you visited immediately before arriving at 77anc)

2.6 Communications Data

• Support tickets, live chat transcripts, and email correspondence with the 77anc team
• Survey responses and feedback submissions (where voluntarily provided)
• Preferences regarding marketing and promotional communications

3 How We Collect Your Data

77anc collects personal data through the following channels:

• Direct submission: Information you provide when creating an account, completing KYC verification, making deposits, requesting withdrawals, or contacting customer support.
• Automated collection: Technical and device data collected automatically when you access the 77anc website via cookies, server logs, and similar tracking technologies (see Section 7).
• Third-party payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners when processing deposits and withdrawals.
• Game providers: Gameplay session data relayed from third-party game providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe for the purposes of game integrity and dispute resolution.
• Fraud prevention services: Risk signals and device fingerprint data provided by our fraud detection partners to protect against account takeover and financial crime.

4 Legal Basis for Processing

77anc processes your personal data on one or more of the following lawful bases, depending on the nature of the processing activity:

5 How We Use Your Data

The personal data collected by 77anc is used exclusively for the following purposes:

• To create, manage, and maintain your 77anc player account
• To verify your identity and age in accordance with responsible gaming obligations (21+ requirement)
• To process deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method
• To deliver the games, sports betting markets, and live casino products available on the platform
• To apply bonuses, promotional credits, and loyalty rewards to your account
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct
• To enforce the 77anc Terms & Conditions and to exercise or defend legal claims
• To provide customer support and to respond to enquiries, complaints, and account recovery requests
• To monitor responsible gaming indicators and to apply account protection measures where concern is identified
• To send transactional communications including deposit confirmations, withdrawal updates, and security alerts
• To send promotional emails or SMS messages regarding offers, tournaments, and new games — only where you have given explicit consent to receive such communications
• To analyse platform usage patterns and improve the overall user experience

6 Data Sharing & Disclosure

77anc does not sell, rent, or otherwise commercially disclose your personal data to third parties. However, we share data with a limited set of trusted partners and service providers who assist in delivering the Service, subject to strict data processing agreements:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partnered Bangladeshi banks receive the minimum transaction data required to process your deposits and withdrawals.
• Game providers: Providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe receive session tokens and anonymised player identifiers to facilitate gameplay. They do not receive your full identity data.
• Identity verification services: KYC document verification is conducted via a secure third-party verification service operating under contractual data protection obligations.
• Fraud prevention platforms: Risk assessment data is shared with specialist anti-fraud and anti-money-laundering (AML) providers to protect the integrity of the platform and its players.
• Legal and regulatory authorities: 77anc will disclose personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law or valid legal process. Where legally permitted, 77anc will notify the affected player prior to such disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving 77anc, player data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

7 Cookies & Tracking Technologies

The 77anc website uses cookies and similar technologies to support the operation, security, and performance of the platform. A cookie is a small text file stored on your device by your browser when you visit a website.

Types of Cookies Used by 77anc

• Essential cookies: Required for the platform to function. These manage your login session, remember your account preferences, and maintain security tokens. The platform cannot operate without them.
• Performance and analytics cookies: Collect anonymised data about how players navigate and interact with the site (e.g., which pages are visited most frequently, session duration). This data helps 77anc improve platform usability and performance.
• Security cookies: Used to detect and prevent fraudulent login attempts, account takeover, and other suspicious activity patterns.

77anc does not deploy third-party advertising or retargeting cookies. You will not be tracked across other websites for the purpose of serving 77anc advertisements. You can manage or disable non-essential cookies through your browser settings; however, disabling essential cookies will prevent you from logging in and using the Service.

8 Data Security

Protecting your personal data is a core operational priority at 77anc. We implement a layered approach to security that includes the following measures:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 77anc servers
• Encrypted storage of sensitive data fields including passwords (using industry-standard hashing algorithms), financial identifiers, and identity documents
• Role-based access controls ensuring that only staff with a legitimate operational need can access player records
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security professionals
• Real-time intrusion detection and anomaly monitoring on all platform infrastructure
• Multi-factor authentication requirements for internal system access by 77anc staff

In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 77anc will notify affected players without undue delay and will take all necessary steps to contain the breach and mitigate its impact.

9 Data Retention

77anc retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised or aggregated data may be retained beyond these periods for statistical and analytical purposes.

10 Your Rights

As a player on the 77anc platform, you hold a number of rights in relation to the personal data we process about you. 77anc is committed to honouring these rights in a timely and transparent manner. You may exercise any of the rights listed below by contacting the Data Protection team at the email address provided in Section 14.

77anc will respond to all data subject requests within 30 calendar days of receipt. In cases of complexity or high volume, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it. Requests are processed free of charge unless they are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.

11 Children's Privacy

The 77anc platform is strictly intended for adults aged 21 years and above. 77anc does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be securely deleted, and any funds held will be returned through appropriate channels subject to verification.

If you are a parent or guardian and believe that a minor has registered an account on the 77anc platform, please contact our support team immediately at the contact details provided in Section 14. 77anc takes underage access extremely seriously and will act promptly on any such reports.

12 International Data Transfers

77anc operates as an international platform and some of the third-party service providers we use — including game providers, KYC verification services, and fraud prevention partners — may process your personal data in countries outside Bangladesh. Where such transfers occur, 77anc ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

Safeguards used for international transfers include standard contractual clauses approved by recognised data protection authorities, binding corporate rules where applicable, and transfers to jurisdictions that maintain adequate data protection standards. By using the 77anc Service, you acknowledge and consent to the transfer of your personal data as described in this section.

13 Changes to This Policy

77anc reserves the right to update this Privacy Policy at any time to reflect changes in our practices, the services we offer, or applicable legal requirements. When material changes are made, we will post the revised Policy on this page and update the "Last updated" date at the top of the document. Where changes are significant, we may also send a notification to your registered email address.

Your continued use of the 77anc Service after a revised Privacy Policy has been published constitutes your acceptance of that revised Policy. If you do not agree with changes to this Policy, you should cease using the Service and may request account closure by contacting our support team.

14 Contact & Complaints

For all privacy-related queries, data subject access requests, or complaints relating to the handling of your personal data, please contact the 77anc Data Protection team using the details below. All correspondence must be in English to ensure accurate and timely handling.

• Email: [email protected] (plain text — not a clickable link)
• Subject line: Please use "Privacy Request — [Your Username]" for data subject requests
• Response time: Acknowledgement within 2 business days; full response within 30 calendar days (Bangladesh Standard Time, UTC+6)
• Operating hours: Monday to Friday, 09:00 — 21:00 BST (UTC+6)

If you are not satisfied with the way 77anc has handled your privacy concern after raising it directly with us, you have the right to escalate your complaint to a relevant data protection supervisory authority or seek resolution through an appropriate dispute resolution mechanism available in your jurisdiction.